Privacy Policy

Privacy Policy - Sweezy Effective date: 28 May 2026 This Privacy Policy explains how Sarvin AI Private Limited ("Sarvin AI," "Sweezy," "we," "us," or "our") collects, uses, shares, and protects information when you use the Sweezy mobile application, web application, websites, and related services (the "Service"). Contact: contact@sarvinai.org Registered office: 82, WEST INDRAPURI SIPARA, Chitragupta Nagar, Sampatchak, Patna- 800020, Bihar, India 1) Age requirement Sweezy is intended only for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that someone under 18 has created an account or provided personal information, we may suspend the account and delete the information where required by law. 2) Information we collect A. Account information Apple, Google, or email login identifiers; email address where applicable; account settings; subscription status; and related authentication information. B. Profile and personalization information Information you choose to provide, including name, language, goals, routines, preferences, plans, tasks, journal entries, and other information used to personalize the Service. C. User Content and connected-account data Messages, notes, journal entries, plans, tasks, goals, AI conversation history, transcripts, outputs, calendar information you choose to sync, and email or mailbox information you choose to connect or submit. For email integrations, this may include message metadata, unread counts, labels, sender/recipient fields, subject lines, snippets, message content, and related mailbox data when needed to provide the feature you authorize. User Content may include sensitive personal information if you choose to disclose it. D. Voice and transcripts If you use voice features, we process voice input to create transcripts and generate AI responses. We do not intentionally store raw audio recordings after the voice session ends, but our voice, transcription, and real-time communication providers may process audio transiently to provide the feature. We may store transcripts and related conversation content to provide history, personalization, and related Service features. E. Usage, device, and approximate location App activity, feature usage, interaction events, device model, operating system, app version, browser information, language, time zone, IP address, and approximate location inferred from IP address for security, fraud prevention, analytics, and debugging. F. Diagnostics Crash logs, error reports, performance data, and diagnostic events used to keep the Service stable and secure. G. Purchases Subscription status, entitlement information, renewal state, and purchase metadata from Apple or another payment provider. We do not receive your full payment card details. H. Support, safety, and legal communications Information you provide when contacting us for support, privacy requests, complaints, safety reports, or legal requests. 3) How we use information We use information to: Provide and operate the Service, including AI conversations, voice sessions, plans, journal drafts, tasks, syncing, connected calendar and email features, and history. Personalize the Service based on your goals, preferences, routines, prior conversations, and saved context. Maintain accounts, process subscriptions, and enforce access to paid features. Improve, debug, secure, and measure the Service, including analytics, crash reporting, abuse prevention, fraud prevention, and service reliability. Respond to support, privacy, safety, and legal requests. Enforce our Terms, protect rights and safety, and comply with legal obligations. 4) AI, voice, and third-party processing To provide AI, voice, transcription, and real-time communication features, we may send relevant parts of your User Content, transcripts, conversation context, metadata, or voice-session data to third-party providers. These may include providers such as OpenAI, Groq, Google Gemini, Deepgram, Cartesia, LiveKit, hosting providers, database providers, analytics providers, crash reporting providers, authentication providers, and payment providers. We do not sell your User Content. We do not use your User Content for advertising. We do not use your User Content to train general-purpose AI models. Third-party providers process information to provide services to us, under their own terms and data processing commitments where applicable. Sweezy uses information received from Google Workspace APIs only to provide user-facing features requested by the user. We do not use this information for unrelated internal purposes, sell it, use it for advertising, or use or transfer it to train or improve generalized artificial intelligence or machine learning models. Some Google Workspace API data may be processed by third-party AI service providers only as necessary to provide the user-requested feature. We do not authorize these providers to sell the data, use it for advertising, or use it to train or improve generalized artificial intelligence or machine learning models. Sweezy's use of information received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. 5) How we share information We may share information with: Service providers that process data on our behalf, including hosting, databases, AI providers, voice and transcription providers, real-time communication providers, analytics, crash reporting, customer support, authentication, and payment providers. Legal and safety recipients when required by law, to respond to valid legal process, to enforce our Terms, or when we believe disclosure is necessary to protect rights, safety, users, third parties, or the integrity of the Service. Business transfer recipients if we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets. Other recipients when you direct us to share information or give us consent. We do not sell your personal information. 6) Safety and emergency disclosures Sweezy is not an emergency service and is not monitored for emergencies. However, if we become aware of information suggesting a serious risk of harm, abuse, fraud, security threat, legal violation, or other safety issue, we may review, preserve, restrict, or disclose information where we believe it is lawful and appropriate. 7) Data retention and deletion We keep personal information for as long as needed to provide the Service, maintain your account, personalize your experience, comply with legal obligations, resolve disputes, enforce agreements, secure the Service, and protect against abuse. You can delete your account in the app at Settings -> Account -> Delete Account. After deletion, we will delete or de-identify personal information unless retention is required or permitted for legal, security, fraud-prevention, billing, backup, dispute-resolution, or enforcement reasons. Backups and logs may take additional time to expire from our systems. 8) Your choices and rights You can access and update certain account information in the app. You can request access, correction, deletion, export, restriction, objection, or withdrawal of consent by contacting contact@sarvinai.org. Available rights depend on where you live and applicable law. You may disconnect integrations, including connected calendar or email accounts, cancel subscriptions through the applicable payment provider, and delete your account in the app. 9) Security We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. 10) International data transfers We may process and store information in countries other than where you live, including India, the United States, and countries where our service providers operate. Those countries may have different data protection laws than your country. 11) Children and minors The Service is not intended for anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided personal information to Sweezy, contact us at contact@sarvinai.org. 12) Changes to this policy We may update this Privacy Policy from time to time. We will update the effective date and, if changes are material, provide notice in the app or by another reasonable method. 13) Contact and grievance requests Email: contact@sarvinai.org Registered office: 82, WEST INDRAPURI SIPARA, Chitragupta Nagar, Sampatchak, Patna- 800020, Bihar, India